Two more employees from SWM Recycling tell us about their Life on the Yard

Name: Sindy Nolan
Job title: Assistant Manager
Time spent in recycling:  20 Years all told

What does your job involve?
My job involves, operating the weighbridge and weighing in customers with different types of mixed metals and scrap cars. I ensure the correct documentation is in order so that payments can be processed. I also deal with non-ferrous metals, sorting out the different grades as they come in. I organise car collections, take the customers details over the phone and issue COD’s (Certificate of Destruction), and make sure that end-of-life vehicles are scrapped correctly on the Government website. I work with insurance vehicle recovery and arrange the collection of accident-damaged cars within specified time frames.  When they come into the depot, I am responsible for processing the damaged vehicle details, mileage, VIN and taking pictures to send back to the insurance assessors.

What is the hardest part of your job?
Having enough hours in the day (lol). Making sure the yard is kept clean and tidy so there are no obstructions.  We run a very busy depot and customers need to be in and out as quickly as possible. Making sure we have all the correct documentation from customers can be a struggle but with gentle persuasion they understand it is a legal requirement. I really enjoy my job so I try not to find any of it too hard.

What three things help you to do your job better?

  1. My work colleagues are amazing; we all know our positions/roles in the yard.
  2. We help each other out when needed. If I cannot answer a question Bryn Floyde, our Depot Manager, is on hand to help me.
  3. Great organisation is a must in this kind of work and fantastic customers help me stay positive.

What are you most proud of in your career?
I’m proud to have become Assistant Manager. I have learnt a lot about the different types of metals that we deal with as a company in a very short time and I continue to learn something new every day.

What is the best advice you have ever received?
Stay calm, don’t stress, be positive, you can do it.

Quick fire round:
Sausages or bacon?               Sausage
Football or rugby?                   Rugby
Cats or dogs?                          Dogs  
Town or country?                     Town  
Apple or Android?                    Android   

Name:  Raymond Thomas Penfold 
Job title: Trainee Manager 
Time spent in recycling: 5 years 

What does your job involve?
My job involves weighing metals in and out of the yard. I assist the Depot Manager in setting out work for the yard staff and support them in completing tasks. I also monitor machine and plant hours and report them to our Maintenance Manager, to help ensure everything is kept in good working order. During very busy times I will also operate our scrap handler to ensure material is processed and loaded in order to achieve Depot targets.

I am part of the HSE and Environmental Team on-site and contribute towards creating a safe and compliant culture. I offer suggestions where I believe we can improve on health & safety and environmental issues, and work with my Manager to ensure the depot runs smoothly and effectively. I report on the materials we have to send out to our buyers, and book third party transport. I’m am also responsible for making sure we have all relevant documentation when accepting end-of-life vehicles for scrapping.

What is the hardest part of your job?
‘The customer is always right’ unless they do not have the right documentation :-)

What three things help you to do your job better?

  1. Working with colleagues who care as much as I do.
  2. Staying positive and being self motivated.
  3. Strong organisational skills.

What are you most proud of in your career?
I am most proud that I have been promoted to Trainee Manager and to be working towards achieving my WAMITAB qualification.

What is the best advice you have ever received?
Help people in life.

Quick fire round:
Sausages or bacon?   Sausages
Football or rugby?       Rugby
Cats or dogs?              Dogs
Town or country?         Country
Apple or Android?        Apple